The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • General Privacy Policy Statement
    Federal Pretzel recognizes its obligation to its customers, community and online visitors to adhere to the highest standards of decency, fairness, and integrity in all its operations. Likewise, we're dedicated to the fundamentals of protecting consumer privacy on the Internet.

    Gathering and Use of Information
    Federal Pretzel only collects personal information from our visitors on a voluntary basis. We don't require this information to obtain access to any of our sites. Personal information received from any visitor will only be used for internal Federal Pretzel purposes and will not be sold or provided to third parties. Personal information may include name, address, email address, age, etc., and may be collected for contest entry forms, requests for information from Federal Pretzel to join our updates list, etc. We may also occasionally ask, on a voluntary basis for personal information for our internal use, such as marketing and research. We'll maintain your privacy and will not sell or provide this information to third parties.

    Third Party Sites
    Federal Pretzel Inc. Web Sites may contain "links" to other sites, and we make every effort to only link to sites that share our high standards of decency, fairness, and integrity.

    Federal Pretzel Inc. has taken steps to make all information received from our online visitors as secure as possible against unauthorized access and use. All information is protected by our security measures, which are periodically reviewed.

    Refund Policy
    Federal Pretzel strives to ensure that we provide only the best possible product and service. However, if you should be unhappy with your shipment, please contact us and we will make every endeavor to correct your order. Cancellations must be made at least 24 hours prior to shipping in writing, preferably by email to the address below.